These Terms & Conditions (“Terms”) govern the provision of custom merchandise design and production services (“Services”) by Anms Pte. Ltd. (“ANMS”, “we”, “us”) to corporate clients and IP holders (“Client”, “you”). By requesting a quote or placing an order with ANMS, you agree to be bound by these Terms.
ANMS provides B2B, project-based OEM services for custom character goods, including but not limited to plush toys, keychains and acrylic goods. All products are made-to-order based on the specifications agreed in writing between ANMS and the Client.
All prices are provided as custom quotes based on quantity, materials, design complexity and logistics. Unless otherwise stated, quotes are exclusive of taxes, customs duties and shipping costs. Each quote is valid for the period indicated in the quote document; after that period, pricing may be updated.
An order is considered confirmed once the Client has approved the quote in writing (including email) and, where applicable, paid the required deposit. Unless agreed otherwise, the Client shall pay a non-refundable deposit (e.g. 50%) before sampling or production starts, and the remaining balance before shipment. All bank transfer fees or payment charges are borne by the Client.
The Client is responsible for reviewing and approving design data, samples and production specifications. Once a sample or specification is approved in writing, ANMS will produce according to that approved version. Minor variations in color, size or finishing that are reasonable and unavoidable in manufacturing shall not be considered defects.
All IP rights in the characters, artwork and brands provided by the Client remain with the Client or its licensors. The Client warrants that it has the right to use and authorize ANMS to use such IP for the purpose of producing the products. Unless the Client explicitly objects in writing, ANMS may use photos of the finished products for portfolio and marketing purposes, without disclosing confidential business details.
To the maximum extent permitted by law, ANMS shall not be liable for any indirect, consequential or special damages, including loss of profit or reputation. ANMS’s total aggregate liability arising out of any project shall not exceed the total amount paid by the Client to ANMS for that project.
These Terms shall be governed by and construed in accordance with the laws of Singapore. Any dispute arising out of or in connection with these Terms shall first be discussed in good faith between the parties. If no amicable solution is reached, the dispute shall be submitted to the competent courts of Singapore.
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